Avg nightly rate €142 Occupancy 74 % Average review score 8.7 +0.2 New guides Weekly
Luxury

Cheltenham Chase Hotel & Spa: In-Depth Review & Guide

A 4‑star countryside spa hotel set on the edge of the Cotswolds, Cheltenham Chase Hotel & Spa sits between Gloucester and Cheltenham with a full‑service ELEMIS spa, indoor pool, and 122 rooms. This review draws on the hotel’s official website, Booking.com, TripAdvisor, and KAYAK to give you a grounded look at its location, amenities, and what guests actually say.

Last checked: 2026-07-09

Star Rating: 4 stars · Guest Recommendation: 86% from 1,192 reviews (Facebook) · Distance to Racecourse: 20-minute drive (Booking.com) · Amenities: Indoor pool, spa, free parking, restaurant, bar

How we researched this

Last checked: 2026-07-09.

Sources reviewed: official property website, Booking.com listing, TripAdvisor reviews, KAYAK booking platform, Facebook page, Expedia listing, Spabreaks venue page, Hotels.com listing, GuestReservations.

No on‑site visit was conducted, no staff interview took place, and independent price verification was not performed.

Cheltenham Chase Hotel & Spa at a glance

1 Star rating
2 Guest recommendation
  • 86% from 1,192 Facebook reviews – note: Facebook page is not a dedicated review aggregator; figure is as reported by the hotel’s own marketing.
3 Distance to Cheltenham Racecourse
4 Key amenities
  • Indoor pool, spa, free parking, restaurant, bar (official site)
FactDetails
Star Rating4 stars
Guest Recommendation86% from 1,192 reviews (Facebook)
Distance to Racecourse20‑minute drive (Booking.com)
AmenitiesIndoor pool, spa, free parking, restaurant, bar

Hotel specifications

AttributeValue
AddressShurdington Road, Brockworth/Gloucester, GL3 4PB, England
Number of rooms122 rooms and suites
Check‑in / check‑out3:00 pm / 11:00 am (noon on Sundays for some spa stays)
On‑site diningHardy’s Restaurant, Hunter’s Bar
Spa brandELEMIS treatments
Free parkingYes
Pet policyDogs welcome (grounds well suited)

What guests like – and what they flag

Frequently praised

  • Friendly, welcoming staff (TripAdvisor)
  • Clean, spacious rooms and comfortable beds
  • Breakfast widely appreciated
  • Spa facilities – indoor pool, hot tub, sauna, steam room
  • Free on‑site parking

Common criticisms

  • On‑site food and drink prices considered high by some guests (TripAdvisor)
  • Occasional maintenance and decor issues
  • Inconsistent service at reception and restaurant
  • Spa age restrictions can be confusing (under‑14 / under‑16 policies vary by source)

How far is Cheltenham Chase from town?

The hotel is located on Shurdington Road in Brockworth, at the foot of the Cotswold Hills. It sits roughly midway between Gloucester and Cheltenham – about 4.4 miles from Gloucester city centre and approximately 5 miles from Cheltenham city centre (KAYAK).

By car

Free parking is available on site. Cheltenham Racecourse is a 20‑minute drive away; the city centre takes around 15 minutes. Gloucestershire Airport is about 10 minutes by car.

By public transport

The nearest mainline railway station is Cheltenham Spa, approximately 6 miles from the hotel. Taxis and local buses connect the hotel to both Cheltenham and Gloucester.

Walking and cycling

The hotel’s 15‑acre grounds and edge‑of‑countryside setting make it a possible base for walkers, but town centres are too far to reach on foot comfortably.

The bottom line: A countryside location that rewards drivers – free parking and motorway proximity mean you trade urban walkability for space and tranquillity.

Is the Cheltenham Chase Hotel in Cheltenham?

Strictly speaking, no. The hotel’s postal address is “Brockworth/Gloucester”, GL3 4PB, and it sits between the two towns. Marketing materials describe it as “on the edge of the Cotswolds” and “between Cheltenham and Gloucester” (official site).

Postal address and borough

Shurdington Road, Brockworth, Gloucestershire, GL3 4PB. The hotel falls within the borough of Gloucester for postcode purposes, though it is closer to the village of Brockworth than to either city centre.

Nearby landmarks

Cooper’s Hill (site of the annual cheese‑rolling event) is visible from the restaurant. The Cotswold Hills rise immediately to the east.

The implication: Don’t expect a central Cheltenham address. The hotel is a countryside retreat, best suited to visitors who want easy access to both towns without the city hum.

What is the closest train station to Cheltenham Chase Hotel?

Cheltenham Spa station is the nearest mainline railway station, about 6 miles from the hotel. Gloucester station is a similar distance, approximately 4.4 miles from the property.

Cheltenham Spa station

Located on Queens Road, Cheltenham GL51 8NP, it provides direct services to London Paddington, Birmingham New Street, and Bristol Temple Meads.

Gloucester station

Gloucester station (Bristol Road, GL1 5SF) offers cross‑country services and is roughly the same travel time by taxi.

Taxi and bus options

Taxis from Cheltenham Spa station to the hotel typically cost £12–£18. Bus services (e.g., Stagecoach route 10/10A) also serve the Brockworth area, with a stop near the hotel entrance.

What to watch: Neither station is within walking distance; allocate at least £15 for a taxi unless you have a car (free parking is included).

Does Chase hotel Cheltenham have a restaurant?

Yes. Hardy’s Restaurant is the main dining venue, serving an international menu with views over Cooper’s Hill. A separate bar – Hunter’s Bar – offers a casual menu and lounge seating (GuestReservations).

Restaurant details

Hardy’s Restaurant opens for breakfast, lunch, and dinner. Room service is available, and coffee machines are provided in guest rooms.

Bar and lounge

Hunter’s Bar serves drinks, snacks, and lighter meals. It is also the setting for afternoon tea, which is popular with spa guests.

Room service

Room service menus are available during restaurant operating hours.

The pattern: On‑site dining is well‑regarded, but some guests flag the pricing as steep. Package deals (spa + dinner + breakfast) often offer better value than pay‑as‑you‑go.

Price expectations

Room rates vary by season and booking channel. Meta‑search data from KAYAK shows recent bookings between approximately £115 and £120 per night (mid‑range). Some package deals (spa day inclusive) start from around £180 per person. Free parking and Wi‑Fi are included, which can offset higher nightly rates compared to city‑centre hotels.

Guests commonly note that food and drink prices on site are higher than local pub alternatives, so budgeting separately for meals is wise.

How it stacks up against other Cheltenham hotels

Cheltenham Chase competes with a handful of well‑known 4‑star hotels in the region. Here’s a quick comparison:

HotelStar ratingPositioningProximity to CheltenhamSpa
Cheltenham Chase Hotel & Spa★★★★Countryside spa hotel with grounds, pool, ELEMIS5 milesFull spa
Malmaison Cheltenham★★★★Boutique townhouse hotel in city centreCity centreNo spa
Hotel du Vin Cheltenham★★★★Wine‑themed luxury hotel, fine diningCity centreNo spa
The George Hotel★★★Historic coaching inn, bar‑focusedCity centreNo spa

Cheltenham Chase is the only one of these set in extensive grounds with a full‑service spa, making it the clear choice for a wellness‑focused stay. City‑centre alternatives offer walkability but lack on‑site leisure facilities.

Our pick: Who should book Cheltenham Chase Hotel & Spa

Based on the evidence gathered, this hotel works best for:

  • Couples seeking a spa getaway – the ELEMIS spa, indoor pool, and peaceful grounds create a genuine retreat.
  • Business travellers needing free parking – easy motorway access and on‑site meeting rooms remove the friction of city‑centre parking costs.
  • Racegoers attending Cheltenham Racecourse – a 20‑minute drive with guaranteed free parking after a day on the course.
  • Tourists exploring the Cotswolds – the hotel sits on the edge of the Area of Outstanding Natural Beauty, with walking and driving routes starting from the door.

It is less suited to guests who prioritise being in the centre of Cheltenham or Gloucester, or to those on a tight budget for meals and drinks.

“Craving countryside and culture? Cheltenham Chase Hotel & Spa sits right on the edge of the Cotswolds, just a short drive from the charms of Cheltenham and Gloucester.”

– Cheltenham Chase Hotel marketing copy, Hotel official site

“Sandwiched between Gloucester and Cheltenham, Cheltenham Chase Hotel & Spa is a four star venue in the heart of one of the UK’s most beautiful counties.”

Spabreaks venue description, Spa booking partner

Related reading: ?

Frequently asked questions

Does the hotel offer free parking?
Yes, free on‑site parking is included for all guests (official site).
Is there an indoor pool?
Yes. The hotel has an indoor swimming pool as part of the Reflections Leisure Club, along with a hot tub, sauna, and steam room.
What is the star rating of Cheltenham Chase Hotel & Spa?
The hotel is officially rated 4 stars (Cheltenham Chase Hotel official site).
Do guests recommend the hotel?
Based on 1,192 Facebook reviews, 86% of guests recommend it. On KAYAK the average score is 8.1‑8.6/10, with particular praise for staff friendliness and cleanliness.
Is free Wi‑Fi available?
Yes, complimentary Wi‑Fi is provided throughout the hotel.
Are pets allowed?
Dogs are welcome. The hotel’s 15‑acre grounds are well suited for walking dogs, and pet‑friendly rooms are available (Trip.com).
What are the check‑in and check‑out times?
Standard check‑in is 3:00 pm and check‑out is 11:00 am. Some spa package stays allow a noon check‑out on Sundays (KAYAK).