Sheraton New York Times Square Hotel: Reviews & Guide

Planning a stay in Midtown Manhattan often leads travelers to the Sheraton New York Times Square Hotel, a large property at 811 7th Avenue. This guide examines its amenities, guest feedback across booking platforms, and how it compares to other New York Sheraton hotels, based on official sources and verified reviews.

Last checked: 2026-08-13

Hotel Name: Sheraton New York Times Square Hotel · Address: 811 7th Avenue, New York, NY · Height: 501 ft (153 m) · Floors: 51

By the Editorial Team · Updated: August 2025

Fast facts

Are there any Sheraton hotels in New York City?

Yes – the Sheraton New York Times Square Hotel is the brand’s flagship Manhattan property, located at 811 7th Avenue. It sits in the heart of Midtown, steps from Times Square and within walking distance of major transit hubs. The hotel offers 1,780 rooms and suites, a 24‑hour fitness center, and extensive meeting space (61,808 square feet across 43 rooms, according to GoNOMAD).

For travelers who prefer a different borough, Sheraton also operates a property in Brooklyn (Sheraton Brooklyn New York Hotel) with a pool and rooftop deck, and a Sheraton in Queens/Flushing near LaGuardia Airport. These properties cater to different needs – the Times Square location is best for business and theater-goers, while Brooklyn and Queens suit visitors exploring those neighborhoods.

What this means: The Times Square hotel is the largest and most centrally located Sheraton in New York, making it a practical base for tourists and corporate travelers who prioritize accessibility over boutique charm.

Is Sheraton owned by Marriott or Hilton?

Sheraton is owned by Marriott International. The Sheraton New York Times Square Hotel is listed on Marriott’s official website, confirming the brand’s place within the Marriott portfolio. Hilton does not own Sheraton.

Marriott acquired Sheraton’s parent company, Starwood Hotels & Resorts, in 2016. Today Sheraton sits alongside other Marriott brands such as Marriott Hotels, JW Marriott, and Westin. For guests, this means loyalty points earned through Moxy London Stratford Review (another Marriott brand) can be used at Sheraton properties, including this New York hotel.

The implication: Business travelers and Marriott Bonvoy members can earn and redeem points here, making it a convenient option for those already in the Marriott ecosystem.

Is Sheraton a high end hotel?

Sheraton is generally positioned as a mid-range to upscale brand within Marriott’s lineup. It is not considered luxury; that tier belongs to brands like St. Regis, Ritz-Carlton, and JW Marriott. The Sheraton New York Times Square Hotel reflects this positioning through its amenities (large fitness center, meeting spaces) and guest feedback.

Guest review scores vary by platform, but the overall picture is solid rather than outstanding. On Booking.com the property scores 6.4/10, with location the strongest point (9.0) and facilities the weakest (6.5). Hotels.com gives it a 7.4/10, and Trip.com rates it 7.9/10. Tripadvisor’s room feature rating sits at 3.8 out of 5 bubbles from over 12,000 reviews.

“There is a fee for use of the facilities, as well as a daily charge for Wi‑Fi.” – Oyster

Oyster editorial review

The mandatory Destination Amenity Fee ($30 USD plus tax per night) and separate Wi‑Fi charges are frequent points of frustration in guest comments.

The catch: While the hotel’s location is a clear strength, the combination of extra fees and middling facility ratings means it does not deliver a premium experience expected of luxury properties.

What is nicer, Sheraton or Marriott?

Within Marriott International’s brand hierarchy, the Marriott Hotels brand is considered a step above Sheraton in terms of room quality and service expectations. However, the real-world experience depends on the specific property.

For travelers comparing the Sheraton New York Times Square Hotel with a direct Marriott‑branded hotel in the same area (e.g., the New York Marriott Marquis), the Sheraton tends to edge ahead in location convenience for Times Square‑focused itineraries.

Another comparison is the Sheraton Brooklyn New York Hotel, which is smaller (184 rooms) and offers a pool and rooftop deck – amenities the Times Square property lacks. Brooklyn’s Tripadvisor rating is higher, partly because of those extras and a quieter setting.

The bottom line: If you value location above all else, the Sheraton New York Times Square Hotel is a strong choice. If you prefer a quieter stay with more creature comforts (pool, rooftop, free Wi‑Fi), consider the Sheraton Brooklyn or a Marriott‑branded property.

Pros & Cons

Best for which travelers?

Families

Location is a major plus for families wanting easy access to Times Square, Broadway shows, and kid‑friendly attractions like the Nintendo Store and Madame Tussauds. The large room count (1,780 suites) means family rooms are available. However, no pool and the added fee may be drawbacks.

Business Travelers

61,808 square feet of meeting space, a 24‑hour fitness center, and a central Midtown location make this a practical choice for corporate groups. The hotel’s own description on Marriott.com highlights business amenities.

Leisure Travelers

The location is ideal for sightseeing – you can walk to Rockefeller Center, the Museum of Modern Art, and Central Park. But the fee and Wi‑Fi charges may reduce the value for casual tourists.

Theater Goers

With Broadway theaters within a 5‑minute walk, this hotel is perfect for show‑goers. The theater district is directly adjacent, and the hotel’s proximity to pre‑theater restaurants is a clear advantage.

Location & getting there

The Sheraton New York Times Square Hotel sits at 811 7th Avenue, between 53rd and 54th Streets. It is 180 feet from 7th Avenue. The hotel is well‑served by public transport: the 7th Avenue subway station (B, D, F, M lines) and the Times Square–42nd Street station (multiple lines) are within a short walk. John F. Kennedy International Airport is about 30 minutes by taxi (traffic dependent), and LaGuardia Airport is roughly 20 minutes.

For drivers, parking is not free – the hotel does not include self‑parking in published rates, and nearby garages charge premium rates.

What to watch: The immediate neighborhood is extremely busy day and night. If you prefer a quieter area, consider a hotel a few blocks north or south.

Frequently Asked Questions

Sources

• Marriott – Sheraton New York Times Square Hotel overview
• Booking.com – Sheraton New York Times Square Hotel reviews
• Hotels.com – Sheraton New York Times Square Hotel
• Trip.com – Sheraton New York Times Square Hotel reviews
• Tripadvisor – Room rating for Sheraton New York Times Square Hotel
• United Vacations – Sheraton New York Times Square Hotel details
• Oyster – Sheraton New York Times Square Hotel review
• Virgin Atlantic – Sheraton New York Times Square Hotel description
• GoNOMAD – Sheraton New York Times Square meeting space